servicehp LaserJet 2300series printer
8 ENWW8 Parts and diagramsOrdering parts and supplies and getting support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242P
98 Theory of operation ENWWAutomatic duplexerFigure 31. Automatic duplexer pathFigure 32. Automatic duplexer feed and delivery
ENWW Chapter 5 Theory of operation 99Formatter systemThe formatter system is responsible for the following: ● receiving and processing data from the v
100 Theory of operation ENWWFormatter hardwareThe formatter system contains the following: ● CPU—Is a 266 Mhz RISC microprocessor.● Read-only memory
ENWW Chapter 5 Theory of operation 101Formatter subsystemResolution Enhancement technology (300 and 600 dpi only)This subsystem contains circuitry for
102 Theory of operation ENWWPrinter Job Language overview Printer Job Language (PJL) is an integral part of the printer’s configuration, in addition t
ENWW Chapter 5 Theory of operation 103Sheet feedersHP LaserJet 2300 series printers can use two optional sheet feeders: the 250-sheet feeder and the 5
104 Theory of operation ENWWFigure 34. Sheet-feeder pickup and feedTop output bindelivery rollersReverse motor drive signalMain motor drive signalPow
ENWW Chapter 5 Theory of operation 105Media detectionThe model for media detection is essentially the same for all three trays.The paper sensor levers
106 Theory of operation ENWWJam detectionThe following mechanisms detect the presence of media and paper-feed conditions: ● top-of-page sensor (PS
ENWW Chapter 5 Theory of operation 107Delivery sensorsDelivery delay jamA delivery delay jam is assessed if the media does not reach the delivery sens
Figures 9FiguresFigure 1. Locations of identification labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Figure 2.
108 Theory of operation ENWWAutomatic duplexer sensorsDuplexer pickup delay jamA duplexer pickup delay jam is assessed if the duplexer pickup paper se
ENWW Chapter 6 Removal and replacement 1096 Removal and replacementChapter contentsRemoval and replacement strategies . . . . . . . . . . . . . . . .
110 Removal and replacement ENWWTrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ENWW Chapter 6 Removal and replacement 111Removal and replacement strategiesThis chapter documents the removal and replacement of the field-replaceabl
112 Removal and replacement ENWWBefore you begin 1 Unplug the power and communications cables.2 Lift the printer off of the optional tray (if installe
ENWW Chapter 6 Removal and replacement 113CoversI/O cover1 Press two release buttons (callout 1) on the back of the I/O cover.2 Rotate the back of the
114 Removal and replacement ENWWPrint server1 Open or remove the I/O cover (see page 113).2 Unscrew two thumb screws (callout 1).3 Remove the print se
ENWW Chapter 6 Removal and replacement 115DIMM cover1 Remove the I/O cover (see page 113).2 Release two tabs—one at the top of the printer (callout 1)
116 Removal and replacement ENWWRear cover1 Remove the following covers:• I/O cover (see page 113) • DIMM cover (page 115)2 Open the rear output bin a
ENWW Chapter 6 Removal and replacement 1173 Lower the rear output bin to the work surface, and then remove two screws (callout 2) from the rear cover.
10 ENWWFigure 53. Removing the tray 1 assembly (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Figure 54. Removing the tr
118 Removal and replacement ENWW4 Lift up the rear output bin with one hand and then use a flatblade screwdriver to release two tabs (callout 3)—one o
ENWW Chapter 6 Removal and replacement 119Front cover1 Remove the following covers:• I/O cover (see page 113)• DIMM cover (page 115)• rear cover (page
120 Removal and replacement ENWWControl panel1 Remove the following covers• I/O cover (see page 113)• DIMM cover (page 115)• rear cover (page 116)• fr
ENWW Chapter 6 Removal and replacement 121Top-cover assembly1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (page
122 Removal and replacement ENWW5 Remove two screws (callout 1) from the top cover at the back of the printer.Figure 47. Removing the top-cover assem
ENWW Chapter 6 Removal and replacement 1236 Use a flatblade screwdriver to release one tab (callout 2) at the left side of the top cover.Figure 48. R
124 Removal and replacement ENWWLeft-side coverRemove the following assemblies:1 Remove the following covers and assemblies• I/O cover (see page 113)•
ENWW Chapter 6 Removal and replacement 125Power switch1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 On the i
126 Removal and replacement ENWWTray 1 assembly1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Open tray 1.3 L
ENWW Chapter 6 Removal and replacement 127Note In figure 52, the tray 1 guide (callout 5; also shown as callout 5 in figure 51 on page 126) is shown i
11Figure 112. General printer-component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230Figure 113. Locations of sw
128 Removal and replacement ENWW8 Disengage the right and left hinges from the tray 1 guide and then rotate each hinge down to slide it off of its key
ENWW Chapter 6 Removal and replacement 1299 Use needle-nose pliers to unhook two springs (callout 8)—one at each side of the printer frame—and then li
130 Removal and replacement ENWWInternal assembliesTray 1 pickup roller1 Remove the following covers• I/O cover (see page 113)• DIMM cover (page 115)•
ENWW Chapter 6 Removal and replacement 1314 Rotate the pickup roller and lift it off of the pickup roller shaft.Figure 56. Removing the tray 1 pickup
132 Removal and replacement ENWWPickup sensor flag1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Use a flatbl
ENWW Chapter 6 Removal and replacement 133Tray 1 separation pad1 Remove the following covers and assemblies• all covers and the control-panel assembly
134 Removal and replacement ENWW3 Pull the tray 1 separation-pad assembly out of the printer.Figure 59. Removing the tray 1 separation pad (2 of 3)
ENWW Chapter 6 Removal and replacement 1354 Use a flatblade screwdriver to pry the separation pad off of the assembly.Figure 60. Removing the tray 1
136 Removal and replacement ENWWTray 2 pickup roller1 Remove tray 2 and place the printer so that it rests on its rear cover.2 Use a flatblade screwdr
ENWW Chapter 6 Removal and replacement 1373 Slide the lever toward the left side of the printer and through the hole to remove it.4 Slide the pickup r
12 ENWWFigures
138 Removal and replacement ENWW5 Use a flatblade screwdriver to release the tab on the lever (callout 2) at the right side of the pickup roller6 Rota
ENWW Chapter 6 Removal and replacement 139Tray 2 and 250-sheet feeder separation pad1 Slide tray 2 or the media tray of a 250-sheet feeder out of the
140 Removal and replacement ENWWFan1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Unplug the fan cable connec
ENWW Chapter 6 Removal and replacement 141Fuser1 Remove the following covers:• I/O cover (see page 113)• DIMM cover (page 115)• rear cover (page 116)2
142 Removal and replacement ENWW3 Use a small flatblade screwdriver to disengage the tab on one connector (callout 2) and then unplug the connector.4
ENWW Chapter 6 Removal and replacement 143Laser/scanner1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Unplug
144 Removal and replacement ENWWLaser/scanner plate1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Unplug the
ENWW Chapter 6 Removal and replacement 145E-label reader1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Remove
146 Removal and replacement ENWW4 Turn the laser/scanner plate over and then use a flatblade screwdriver to pry the e-label reader out of its assembly
ENWW Chapter 6 Removal and replacement 147Formatter1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (page 115)• rea
Tables 13TablesTable 1. Features for each configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Table 2. Physi
148 Removal and replacement ENWWDrive assembly1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (page 115)• rear cov
ENWW Chapter 6 Removal and replacement 1495 Remove eight screws (callout 4).Figure 74. Removing the drive assembly (2 of 3)Reinstall noteBefore repla
150 Removal and replacement ENWW6 Guide the cables through the hole in the printer frame and then gently rotate the top of the drive assembly away fro
ENWW Chapter 6 Removal and replacement 151Main motor1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (page 115)• re
152 Removal and replacement ENWWFlat, flexible cable1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (page 115)• re
ENWW Chapter 6 Removal and replacement 153Engine controller PCA1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (pa
154 Removal and replacement ENWW3 Unplug two connectors (callout 3).4 Unplug the flat, flexible cable (callout 4) from the laser/scanner.Figure 79. R
ENWW Chapter 6 Removal and replacement 1555 Remove two screws (callouts 5 and 6; callout 6 indicates a grounding screw).6 Rotate the bottom of the ass
156 Removal and replacement ENWW7 Unplug the remaining four connectors and the flat, flexible cable from the engine controller PCA.Figure 81. Removin
ENWW Chapter 6 Removal and replacement 1578 Remove one screw (callout 7) from the engine controller PCA.Figure 82. Removing the engine controller PCA
14 ENWWTables
158 Removal and replacement ENWWSolenoidThe three solenoids can be removed by removing one screw from each solenoid. Figure 83 shows each of the solen
ENWW Chapter 6 Removal and replacement 159Access plate1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (page 115)•
160 Removal and replacement ENWW4 Press the spring (callout 2) while rotating the access plate to release the access plate from the printer frame.Figu
ENWW Chapter 6 Removal and replacement 1615 Lift one corner of the access plate off of the pin (callout 3) and then slide the access plate off of the
162 Removal and replacement ENWWPower supply1 Remove the following covers and assemblies:• I/O cover (see page 113)• DIMM cover (page 115)• rear cover
ENWW Chapter 6 Removal and replacement 1633 Use a small, flatblade screwdriver to release the tab on one connector (callout 2) and then unplug the con
164 Removal and replacement ENWW4 Remove four screws (callout 3) from the bottom plate.5 Remove one screw (callout 4) from the grounding plate.Note If
ENWW Chapter 6 Removal and replacement 1656 Lift the bottom plate slightly to reveal the power-supply PCA.7 Release the tab on one connector (callout
166 Removal and replacement ENWW8 Remove four screws (callout 6) from the power-supply PCA.Figure 91. Removing the power supply (5 of 6)26
ENWW Chapter 6 Removal and replacement 1679 Use needle-nose pliers to pinch the plastic pin (callout 7) and lift the power-supply PCA off of the botto
ENWW Chapter 1 Product description 151 Product descriptionChapter contentsPrinter configurations . . . . . . . . . . . . . . . . . . . . . . . . . .
168 Removal and replacement ENWWReinstall notesBefore reinstalling the power-supply PCA, make sure that the six spring-contacts (callout 7) are in pla
ENWW Chapter 6 Removal and replacement 169Top-output-bin delivery assembly1 Remove the following covers and assemblies:• all covers and the control-pa
170 Removal and replacement ENWW3 Separate the tabs that secure the bushing to the frame at the left side of the printer.Figure 95. Removing the top-
ENWW Chapter 6 Removal and replacement 1716 To remove the small rollers, rotate the roller holders toward the back of the printer until the hinges are
172 Removal and replacement ENWWRegistration-roller assembly1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Re
ENWW Chapter 6 Removal and replacement 1733 Use a flatblade screwdriver to press the tab on the registration roller gear at the right side of the prin
174 Removal and replacement ENWWTransfer roller1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Remove the lase
ENWW Chapter 6 Removal and replacement 175Feed belts1 Remove all of the covers and the control-panel assembly (see pages 113 through 124).2 Remove the
176 Removal and replacement ENWWTrays250-sheet feeder and 500-sheet feeder pickup roller Note Procedures for removing the pickup roller from a 250-she
ENWW Chapter 6 Removal and replacement 1776 Use the flatblade screwdriver to disengage the white, plastic lever (callout 3), and then rotate the tab t
16 Product description ENWWPrinter configurationsThe HP LaserJet 2300 series printer is available in six configurations. Note The illustrations in thi
178 Removal and replacement ENWW500-sheet feeder separation padNote See page 139 for procedures for removing the separation pad from a 250-sheet feede
ENWW Chapter 7 Troubleshooting 1797 TroubleshootingChapter contentsTroubleshooting process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
180 Troubleshooting ENWWTroubleshooting process Preliminary operating checks Make sure that the following conditions are met before troubleshooting
ENWW Chapter 7 Troubleshooting 181This list describes the basic questions for the customer to answer and the corresponding troubleshooting section to
182 Troubleshooting ENWWTroubleshooting process flow Figure 104. Troubleshooting process flowPower-onverification Checks OK?Troubleshootingwith contr
ENWW Chapter 7 Troubleshooting 183Power-on It is important to have the printer control panel functional as soon as possible in the troubleshooting pro
184 Troubleshooting ENWWTroubleshooting with control-panel messages Printer messages appear on the printer control panel display to relay the normal s
ENWW Chapter 7 Troubleshooting 185Troubleshooting the control-panel displayTry to fix common problems before replacing the control-panel display.No di
186 Troubleshooting ENWWInterpreting control-panel messagesMessage Description Recommended actionAccess deniedmenus lockedThe printer control panel fu
ENWW Chapter 7 Troubleshooting 187Creating... CLEANING PAGEThe printer is generating a cleaning page.No action necessary.DATA RECEIVED One of the foll
ENWW Chapter 1 Product description 17Printer featuresThe following table describes the features of the HP LaserJet 2300 series printers.Fast print spe
188 Troubleshooting ENWWMANUALLY FEED[TYPE] [SIZE]alternates withTo use another tray press orFor help press orTo continue press The printer is waiti
ENWW Chapter 7 Troubleshooting 189Processing... <JOB NAME> copy <X> of <Y>The printer is processing the current job. The message ind
190 Troubleshooting ENWWTYPE MISMATCHTRAY [XX]=[TYPE]alternates withReadyFor help press The system detected a different type of media from the type
ENWW Chapter 7 Troubleshooting 19113.XX.YZ JAM IN [LOCATION]alternates withFor help press A jam has occurred in the specified location. XX is the jam
192 Troubleshooting ENWW22 PARALLEL I/OBUFFER OVERFLOW alternates withTo continue press Too much data was sent to the parallel port.1 Check for a loos
ENWW Chapter 7 Troubleshooting 19341.5 UNEXPECTED TYPE IN TRAY XXalternates withLOAD TRAY [XX]:[TYPE] [SIZE] The printer detected a paper type differe
194 Troubleshooting ENWW50.X FUSER ERRORFor help press A fuser error has occurred. X can equal one of the following:1 = Low fuser temperature2 = Fuser
ENWW Chapter 7 Troubleshooting 19555.X PRINTER ERRORalternates withTo continueturn off then onA temporary printing error occurred.X can equal one of t
196 Troubleshooting ENWW59.X PRINTER ERRORalternates withTo continue turn off then onA temporary motor error occurred. X can equal one of the followin
ENWW Chapter 7 Troubleshooting 19779.XXYYPRINTER ERRORalternates withTo continueturn off then onThe printer detected a critical hardware error.XX repr
18 Product description ENWWThe table below gives a quick summary of the features for each model.Interface connections and networking● The printer incl
198 Troubleshooting ENWWMedia-handling problemsPrinting a configuration pageThe configuration page lists many of the printer’s current settings and pr
ENWW Chapter 7 Troubleshooting 199Printing a Jetdirect configuration pageThe printer produces a Jetdirect configuration page when you print a standard
200 Troubleshooting ENWWPrinting a usage pageA usage page provides details of the number of pages printed since the printer’s installation and an esti
ENWW Chapter 7 Troubleshooting 201Printing an engine test The engine test verifies that the print engine is functioning correctly. This test is very u
202 Troubleshooting ENWWThe printer prints an engine test page, like the page shown below.Figure 109. Engine test page
ENWW Chapter 7 Troubleshooting 203Jam troubleshooting Jams occur in the printer when print media does not reach or clear a photosensor along the print
204 Troubleshooting ENWWJam causesOccasionally, media can become jammed during a print job. The following are some of the causes:● Trays are loaded in
ENWW Chapter 7 Troubleshooting 205Output areas Jams in this area might result in loose toner on the page. If you get any toner on your clothes or hand
206 Troubleshooting ENWWPaper-access areaJams in the paper access area can occur only when using the two-sided printing capabilities of the HP LaserJe
ENWW Chapter 7 Troubleshooting 207Tray 2 or tray 3 input area NoteIf paper has entered the print-cartridge area, follow the instructions in “Print-car
ENWW Chapter 1 Product description 19IdentificationThe model number and printer serial number are listed on identification labels located inside the t
208 Troubleshooting ENWWPrint-cartridge area Jams in this area might result in loose toner on the page. If you get any toner on your clothes or hands,
ENWW Chapter 7 Troubleshooting 209Image-formation troubleshootingWhen you are working with customers, obtain a print sample before troubleshooting the
210 Troubleshooting ENWWCheck the print cartridgeImage-formation defects are often the result of problems with the print cartridge. Use the following
ENWW Chapter 7 Troubleshooting 211Image-defect tablesJudgments about print quality are subjective. This section of the manual helps define print-quali
212 Troubleshooting ENWWTable 24. Image defectsProblem Cause SolutionLight print or fade Wrong toner-density setting is in use. ● Through the softwa
ENWW Chapter 7 Troubleshooting 213Gray background The print media does not meet printer specifications or is stored incorrectly.● Print a few more pag
214 Troubleshooting ENWWMisformed charactersMaintenance is due. ● Print a few more pages to see if the problem corrects itself.● Make sure that the pr
ENWW Chapter 7 Troubleshooting 215Toner scatter outline The print media does not meet printer specifications or is stored incorrectly.● Print a few mo
216 Troubleshooting ENWWWhite or missing image/blank pageNo toner is available for print. ● Remove sealing tape or replace the print cartridge. Look f
ENWW Chapter 7 Troubleshooting 217Media troubleshooting Media defects can cause jams and image defects. If the previously described conditions are cor
20 Product description ENWWSpecificationsPhysical specifications Electrical specificationsWARNING! Power requirements are based on the country/region
218 Troubleshooting ENWWDetermine where media jams occurCheck where media stops when a jam occurs. Types of jams include:● input paper jams● internal
ENWW Chapter 7 Troubleshooting 219Isolate a media typeWhen jams and other problems occur frequently, it is often because the customer is using a speci
220 Troubleshooting ENWWEmbossed mediaEmbossed media is not recommended for use in HP LaserJet printers. Media is embossed by stamping an image into t
ENWW Chapter 7 Troubleshooting 221EnvelopesBecause of the variety of folds and cuts available, it is difficult to specify the types of envelopes that
222 Troubleshooting ENWWTransparenciesPrinting on transparencies presents a special set of challenges. The surface resistance of a transparency can be
ENWW Chapter 7 Troubleshooting 223Evaluate media use practicesHandling and loadingOften differences in techniques, missed steps, or media-handling met
224 Troubleshooting ENWWMedia storage environment Media storage environmental conditions directly affect the feed operation. Note Do not purchase more
ENWW Chapter 7 Troubleshooting 225Communication troubleshootingCommunications checkNote Communication problems are normally the customer’s responsibil
226 Troubleshooting ENWWTroubleshooting toolsRepetitive defect rulerRepetitive print defects are usually caused by a specific roller in the printer or
ENWW Chapter 7 Troubleshooting 227Half-self-test functional checkThe electrophotographic process can be subdivided into the following stages: ● Clea
ENWW Chapter 1 Product description 21Acoustic emissionsOperating environmentTable 5. Acoustic emissions specifications1Sound power level Declared per
228 Troubleshooting ENWWPerforming a self testTo initiate a self test: 1 Turn off the printer.2 Press (SELECT) and hold it while turning on the print
ENWW Chapter 7 Troubleshooting 229Resetting the printerCold resetA cold reset returns the control panel settings to the default factory settings.Note
230 Troubleshooting ENWWReference diagramsFigure 112. General printer-component locations1 Pressure roller2 Fuser3 Fuser film4 Transfer roller5 Tray
ENWW Chapter 7 Troubleshooting 231Figure 113. Locations of switches1 Power switch2 Engine test button3 Interlock (SW1)222123
232 Troubleshooting ENWWFigure 114. Locations of sensors1 Rear output bin sensor (PS502)2 Delivery sensor (PS2301)3 Reversed media sensor (PS501)4 To
ENWW Chapter 7 Troubleshooting 233Figure 115. Locations of solenoid1 Automatic duplexer solenoid (SL3)2 Tray 1 pickup solenoid (SL2)3 Tray 2 pickup s
234 Troubleshooting ENWWFigure 116. Location of motors and fans1 Fan (FM1)2 Reversing motor (M2)3 Main motor (M1)222231
ENWW Chapter 7 Troubleshooting 235Figure 117. Engine controller PCB
236 Troubleshooting ENWWFigure 118. Power supply PCB
ENWW Chapter 7 Troubleshooting 237Figure 119. General circuit diagram (1 of 2)
22 Product description ENWWProduct overviewFigure 3. Front and right sideFigure 4. Back and left sideTop coverTray 1Tray 2Control panelTop output bi
238 Troubleshooting ENWWFigure 120. General circuit diagram (2 of 2)
ENWW Chapter 7 Troubleshooting 239Figure 121. General timing chart
240 Troubleshooting ENWW
ENWW Chapter 8 Parts and diagrams 2418 Parts and diagramsChapter contentsOrdering parts and supplies and getting support . . . . . . . . . . . . . .
242 Parts and diagrams ENWWOrdering parts and supplies and getting supportPartsHow to use the parts lists and diagramsThe figures in this chapter illu
ENWW Chapter 8 Parts and diagrams 243Consumables, accessories, and suppliesTable 28. Consumables, accessories, and suppliesProduct number Part number
244 Parts and diagrams ENWWCommon fastenersTable 29. Common fastenersExample Description Sizes UsesScrew M3 by 6 mmM4 by 8 mmTo hold plastic to plast
ENWW Chapter 8 Parts and diagrams 245Illustrations and parts listsAssembly locationsFigure 122. Assembly locationsFuserTray 2Engine controller assemb
246 Parts and diagrams ENWWCoversCovers and panelsFigure 123. Covers and panels
ENWW Chapter 8 Parts and diagrams 247Table 30. Covers and panelsRef Description Part number Quantity1 Rear cover assembly RM1-0367-000CN 11A Bin exte
ENWW Chapter 1 Product description 23Safety informationPrint-cartridge and toner safetyFor information about print-cartridge and toner safety, see the
248 Parts and diagrams ENWWTop cover assemblyFigure 124. Top cover assembly
ENWW Chapter 8 Parts and diagrams 249Table 31. Top cover assemblyRef Description Part number Quantity1 Top cover assembly RM1-0328-000CN 11A Screw, t
250 Parts and diagrams ENWWInternal componentsInternal components (1 of 4)Figure 125. Internal components (1 of 4)
ENWW Chapter 8 Parts and diagrams 251Table 32. Internal components (1 of 4)Ref Description Part number Quantity1 Lever, sensor RB2-2836-000CN 12 Spri
252 Parts and diagrams ENWWInternal components (2 of 4)Figure 126. Internal components (2 of 4)
ENWW Chapter 8 Parts and diagrams 253Table 33. Internal components (2 of 4)Ref Description Part number Quantity1 Cap, continuity RA0-1068-000CN 12 Gu
254 Parts and diagrams ENWWInternal components (3 of 4)Figure 127. Internal components (3 of 4)
ENWW Chapter 8 Parts and diagrams 255Table 34. Internal components (3 of 4)Ref Description Part number Quantity1 Spring, leaf RB2-6266-000CN 12 Hinge
256 Parts and diagrams ENWWInternal components (4 of 4)Figure 128. Internal components (4 of 4)
ENWW Chapter 8 Parts and diagrams 257Table 35. Internal components (4 of 4)Ref Description Part number Quantity1 Hinge, feed guide RB2-6249-000CN 12
24 Product description ENWWLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented
258 Parts and diagrams ENWWPower-supply assemblyFigure 129. Power-supply assembly
ENWW Chapter 8 Parts and diagrams 259Table 36. Power-supply assemblyRef Description Part number QtyPower supply assembly (110-127V) RM1-0340-000CN 1P
260 Parts and diagrams ENWWPickup assembly Figure 130. Pickup assembly
ENWW Chapter 8 Parts and diagrams 261Table 37. Pickup assemblyRef Description Part number QuantityPickup assembly RM1-0332-000CN 11 Roller RB2-2892-0
262 Parts and diagrams ENWWEngine controllerFigure 131. Engine controllerTable 38. Engine controllerRef Description Part number QtyEngine controller
ENWW Chapter 8 Parts and diagrams 263PCA locationsFigure 132. PCA locationsTable 39. PCA locationsRef Description Part number Quantity1 Engine contr
264 Parts and diagrams ENWWTrays250-sheet feederFigure 133. 250-sheet feeder
ENWW Chapter 8 Parts and diagrams 265Table 40. 250-sheet feederRef Description Part number Qty250-sheet feeder C4793-67901 1Tray 2 or 250-sheet feede
266 Parts and diagrams ENWW500-sheet feederFigure 134. 500-sheet feeder
ENWW Chapter 8 Parts and diagrams 267Table 41. 500-sheet feederRef Description Part number Qty500-sheet feeder C7065-67901 11 Pickup roller RB2-6304-
ENWW Chapter 1 Product description 25Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to provid
268 Parts and diagrams ENWWAlphabetical parts listTable 42. Alphabetical parts listDescription Part number Quantity Figure Ref.250-sheet feeder C4793
ENWW Chapter 8 Parts and diagrams 269Fuse (220-240V) RH3-8006-000CN 1 129 1BFuser (110-127V) RM1-0354-000CN 1 125 24Fuser (220-240V) RM1-0355-000CN 1
270 Parts and diagrams ENWWPlate, feeding, left RC1-0913-000CN 1 127 5Plate, feeding, right RC1-0914-000CN 1 127 6Plate, grounding RC1-0916-000CN 1 12
ENWW Chapter 8 Parts and diagrams 271Screw, w/washer, M3x6 XB6-7300-607CN 1 123 12Screw, w/washer, M3x8 XA9-1226-000CN 4 129 5Screw, w/washer, M3x8 XA
272 Parts and diagrams ENWWTray 1 pickup assembly RM1-0346-000CN 1 126 16Tray 2 or 250-sheet feeder (media tray only) RM1-0350-000CN 1Table 42. Alpha
ENWW Chapter 8 Parts and diagrams 273Numerical parts listTable 43. Numerical parts listPart number Description Quantity Figure Ref.C4793-67901 250-sh
274 Parts and diagrams ENWWRB2-6297-000CN Foot, rubber 4 126 9RB2-6304-000CN Pickup roller 1 130 4RB2-6304-000CN Pickup roller 1 133 1RB2-6304-000CN P
ENWW Chapter 8 Parts and diagrams 275RG1-4307-000CN Engine controller PCA 1 131 1RG1-4307-000CN Engine controller PCA 1 132 1RG1-4310-000CN FG cable a
276 Parts and diagrams ENWWRM1-0347-000CN Registration assembly 1 126 25RM1-0350-000CN Tray 2 or 250-sheet feeder (media tray only) 1RM1-0353-000CN Tr
ENWW Chapter 8 Parts and diagrams 277XB6-7300-407CN Screw, PH M3x4 3 125 22XB6-7300-607CN Screw, w/washer, M3x6 1 123 12Table 43. Numerical parts lis
26 Product description ENWWMaterial safety data sheetMaterial safety data sheets (MSDS) can be obtained by contacting the HP LaserJet Supplies website
278 Parts and diagrams ENWW
ENWW 279IndexSymbols? buttonlocating 52using 184Numerics250-sheet tray. See tray 2500-sheet tray. See tray 3AA4 paper settings 59, 60access denied t
checksDiagnostics menu 71engine 201half self-test 227media 44paper path 71, 228power-on 85self 228chemicals, paper 43, 222circuitcapacity requir
Ddarkness, setting 63datacompression features 101processing operations 99Data lightlocating 52states 53Data Received message 187data transmission
envelopesdefault size, setting 59margins 40specifications 39storing 40troubleshooting 221environmentacclimating printer 180media storage 223specifi
HP Connect Online 242HP Customer Care centersExpress Exchange 27reseller sales and service support 28HP Express Exchange 27HP Jetdirect print serv
lenses, operations 87, 90letter paper, override A4 settings 59letterheadfuser modes 62troubleshooting 219life expectanciesparts 74print cartridges
motorsdiagrams 234error messages 196image formation operations 89low-voltage power supply operations 86main, removing 151paper feeding operations
partners, HP 242partsCD-ROM information 28ordering 242removing and replacing 111, 112replacement intervals 74path, papercleaning 75duplexer opera
ProRes 17, 63PS (PostScript)error page settings 60font lists 56wait timeout 198punched paper, fuser modes 62purchasing. See orderingQqualityEconoM
ENWW Chapter 1 Product description 27Service approachBench-repair warrantyThe warranty for this product is “return to bench” for a period of one year
servers. See HP Jetdirect print serversservice agreements 28service centers, Express Exchange 27service ID 72, 198Service menu 72service parts CD-R
testsDiagnostics menu 71engine 201half self-test functional check 227media 44paper path 71, 228power-on 85self 228text, troubleshooting 212, 214
traysdefault media size, setting 59empty, error messages 189features 17feeding operations 95jam detection operations 106jams 207load messages 187
ENWW 291Index
292 ENWWIndex
copyright 2003Hewlett-Packard Company©www.hp.com/support/lj2300*Q2472 **Q2472 *-90911-90911Q2472-90911
hp LaserJet 2300 series printerservice manual _____________
28 Product description ENWWWorld Wide Web Printer drivers, updated HP printer software, and product and support information can be obtained from the f
ENWW 2 Installation 292 InstallationChapter contentsSite requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30 Installation ENWWSite requirementsOperating environmentThe electrical and environmental specifications must be maintained to ensure the correct ope
ENWW 2 Installation 31Printer space requirementsFigure 5. Top viewFigure 6. Side view412.8 mm(16.25 inches)450.3 mm(17.73 inches)407.5 mm(16 inches
32 Installation ENWWFigure 7. Side view (with an optional 250-sheet tray)Figure 8. Side view (with an optional 500-sheet tray487.4 mm(19.2 inches)54
ENWW 2 Installation 33Interface ports The HP LaserJet 2300 printer has two interface ports: ● IEEE-1284B Type B parallel port ● USB port (compatible
34 Installation ENWWMedia specificationsGeneral media specificationsThe HP LaserJet 2300 series printers accept a variety of media, such as cut-sheet
ENWW 2 Installation 35Media input optionsThe printer comes with up to three paper trays. The printer automatically selects the requested media from t
36 Installation ENWWOptional 250-sheet tray (tray 2 or tray 3) paper sizes A 250-sheet tray (tray 2) can be purchased as an accessory if the printer d
ENWW 2 Installation 37Optional 500-sheet tray (tray 3) paper sizesA 500-sheet tray can be purchased as an accessory if the printer did not come with
Hewlett-Packard Company11311 Chinden BoulevardBoise, Idaho 83714 U.S.A.© Copyright Hewlett-Packard Company, 2003All Rights Reserved. Reproduction, ada
38 Installation ENWWGuidelines for selecting paperFor best results, use conventional 80-g/m2 (20-lb) paper. Make sure that the paper is of good qualit
ENWW 2 Installation 39Envelope specificationsEnvelope construction is critical. Envelope fold lines can vary considerably, not only between manufactu
40 Installation ENWWEnvelopes with adhesive strips or flapsEnvelopes with a peel-off adhesive strip or with more than one flap that folds over to seal
ENWW 2 Installation 41Label specificationsWhen selecting labels, consider the quality of each component:● Adhesives: The adhesive material should be
42 Installation ENWWTransparency specificationsTransparency construction is critical.Note Use only tray 1 to print transparencies. Send transparencies
ENWW 2 Installation 43Storing print mediaIdeally, the printing and media storage environment should be at or near room temperature, and not too dry o
44 Installation ENWWTesting media specificationsThe following tests describe ways to make sure that the media meets the specifications listed in this
ENWW 2 Installation 45Paper weight equivalence table Use this table to determine approximate equivalent points in weight specifications other than U
46 Installation ENWWCaliper field testThe specified caliper differs with the type of media used. See “Operating environment” on page 30. Use a microme
ENWW 2 Installation 47Grain field testThe grain direction is usually specified on the ream label (written out “long” or “short”). The paper dimension
Contents 3Contents1 Product descriptionPrinter configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48 Installation ENWWCut-edge condition field testUse a loupe or maginfying glass to observe the condition of the cut edge. Under magnification, a good
ENWW 2 Installation 49Tools and suppliersHewlett-Packard neither warrants nor recommends a particular manufacturer, supplier, or tool. Products are s
50 Installation ENWW
ENWW Chapter 3 Operation 513 OperationChapter contentsControl panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52 Operation ENWWControl panelThis section provides information about the control panel and its features.Control-panel layoutThe control panel contain
ENWW Chapter 3 Operation 53Control-panel buttonsControl-panel lightsButton Function(HELP) ● Provides information about the message on the graphical di
54 Operation ENWWChanging control-panel settingsFor a complete list of menu items and possible values, see “Control-panel menus—user” on page 55. Cert
ENWW Chapter 3 Operation 55Control-panel menus—userRetrieve job menu Note The HP color LaserJet 2300 printer and the HP color LaserJet 2300L printer d
56 Operation ENWWInformation menuThe Information menu contains printer information pages that give details about the printer and its configuration. Sc
ENWW Chapter 3 Operation 57Paper-handling menuIf paper-handling settings are correctly configured at the control panel, you can print by selecting the
4 ENWW2 InstallationSite requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
58 Operation ENWWTRAY 2 TYPE ANY TYPEPLAINPREPRINTED*LETTERHEADTRANSPARENCYPREPUNCHEDLABELSBONDRECYCLEDCOLORROUGHSets the value to correspond with the
ENWW Chapter 3 Operation 59Configure device menuThis menu contains administrative functions.Printing submenuSome items on this menu are available in t
60 Operation ENWWMANUAL FEED *OFFONFeeds the paper manually from tray 1, rather than automatically from a tray. If MANUAL FEED=ON and tray 1 is empty,
ENWW Chapter 3 Operation 61Print-quality submenuSome items on this menu are available in the program or printer driver (if the appropriate driver is i
62 Operation ENWWFUSER MODES PLAINPREPRINTEDLETTERHEADTRANSPARENCYPREPUNCHEDLABELSBONDRECYCLEDCOLORCARDSTOCK>164 G/ROUGHENVELOPERESTORE MODES*NORMA
ENWW Chapter 3 Operation 63RESOLUTION 300600*FASTRES 1200PRORES 1200Selects the resolution. All values print at the same speed.● 300: Produces draft
64 Operation ENWWSystem-setup submenuItems on this menu affect printer behavior. Configure the printer according to your printing needs.The following
ENWW Chapter 3 Operation 65POWERSAVE TIME 1 MINUTE15 MINUTES*30 MINUTES60 MINUTES90 MINUTES2 HOURS4 HOURSSets how long the printer remains idle before
66 Operation ENWWCARTRIDGE LOW *CONTINUESTOPDetermines how the printer behaves if the print cartridge is low. The ORDER CARTRIDGE message first appea
ENWW Chapter 3 Operation 67I/O submenuItems on the I/O (input/output) menu affect the communication between the printer and the computer. The submenu
54 Printer maintenancePeriodic inspection of parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
68 Operation ENWWHOST NAME *NPIXXXXXX An alphanumeric string (up to 32 characters long) that is used to identify the device. This name is listed on th
ENWW Chapter 3 Operation 69SOURCE ROUTING*AUTOOFFALL ROUTESSINGLE ROUTEFor a Token Ring network only, specify the NetWare Token Ring Source Routing pa
70 Operation ENWWResets submenuItems on the Resets submenu relate to returning settings to the defaults and changing settings such as PowerSave.The fo
ENWW Chapter 3 Operation 71Diagnostics menuAdministrators can use this menu to isolate parts and to troubleshoot jam and print-quality issues.The foll
72 Operation ENWWControl-panel menus—serviceThe Service menu is locked and requires a PIN for access. This menu is intended for use by authorized serv
ENWW Chapter 4 Printer maintenance 734 Printer maintenanceChapter contentsPeriodic inspection of parts . . . . . . . . . . . . . . . . . . . . . . . .
74 Printer maintenance ENWWPeriodic inspection of parts Periodic replacement parts are the parts that should be inspected and, if required, replaced
ENWW Chapter 4 Printer maintenance 75Cleaning the printerOver time, particles of toner and paper accumulate inside the printer. This can cause print-q
76 Printer maintenance ENWWCleaning the fuserRun the printer cleaning page to remove toner and paper particles that can sometimes accumulate on the fu
ENWW Chapter 4 Printer maintenance 77Managing the print cartridgeThis section provides information about HP print cartridges, how to store them, how t
6 ENWW6 Removal and replacementRemoval and replacement strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78 Printer maintenance ENWWPrint-cartridge storageDo not remove the print cartridge from its package until you are ready to use it. Print cartridges s
ENWW Chapter 4 Printer maintenance 79Checking the supply levelYou can check the supply (toner) level using the printer control panel, the embedded Web
80 Printer maintenance ENWWCartridge-low and cartridge-out conditionsThe printer alerts you if the print cartridge is low on toner or out of toner. Wh
ENWW Chapter 4 Printer maintenance 81Supplies status pageUse the supplies status page to obtain information about the print cartridge that is installe
82 Printer maintenance ENWW
ENWW Chapter 5 Theory of operation 835 Theory of operationChapter contentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
84 Theory of operation ENWWIntroductionThis chapter presents an overview of the relationships between major components of the HP LaserJet 2300 printer
ENWW Chapter 5 Theory of operation 85Power-on sequenceThe the following steps describe the sequence from power-on until the printer enters the standby
86 Theory of operation ENWWEngine control systemThe engine control system coordinates all printer functions. It drives the laser/scanner system, the i
ENWW Chapter 5 Theory of operation 87Laser/scanner systemAt the laser/scanner assembly, laser beams focus onto the photosensitive drum and discharge t
77 TroubleshootingTroubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
88 Theory of operation ENWWImage-formation systemThe image-formation system, which forms a toner image on media, consists of several interdependent sy
ENWW Chapter 5 Theory of operation 89Image-formation process Laser printing requires the interaction of several different technologies, including elec
90 Theory of operation ENWWElectrostatic latent-image-formation blockStep 1: primary charging A dc bias is applied to the primary charging roller, whi
ENWW Chapter 5 Theory of operation 91Developing block The developing cylinder comes in contact with the photosensitive drum to deposit toner onto the
92 Theory of operation ENWWTransfer blockStep 4: transfer The transfer charging roller, to which a dc positive bias is applied, imparts a positive cha
ENWW Chapter 5 Theory of operation 93Fusing blockStep 6: fusingThe dc negative bias applied to the fusing film strengthens the holding force of the to
94 Theory of operation ENWWDrum-cleaning blockStep 7: drum cleaning The cleaning blade scrapes the residual toner off of the photosensitive drum and d
ENWW Chapter 5 Theory of operation 95Pickup/feed systemWhen the formatter sends a print command to the engine controller PCB, the main motor and scann
96 Theory of operation ENWWFigure 29. Pickup/feed system PS501: Reversed paper sensor PS502: Face-up sensorPS503: Automatic duplex pickup sensor PS13
ENWW Chapter 5 Theory of operation 97Delivery Figure 30. Delivery
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