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AcuLaser M4000 Series User's Guide
Troubleshooting 152
Paper Jam DM (Duplex Unit’s cover)
When a paper jam occurs in the location shown in the illustration below, the Paper Jam DM
message appears on the printer’s LCD panel.
Follow these steps to clear paper jams in the Duplex Unit’s cover.
1. Press the unlock button to unlock the hooks. Then open the cover of the Duplex Unit.
- User’s Guide 1
- Copyright and Trademarks 2
- Copyright and Trademarks 3 3
- Operating System Versions 4
- Contents 5
- Safety Instructions 13
- Important Safety Instructions 15
- When using the printer 16
- Safety Information 17
- Power On/Off Cautions 18
- Getting to Know Your Printer 19
- Printer Parts 20
- Rear view 21
- Inside the printer 22
- Control panel 23
- Consumable products 24
- Printing Tasks 25
- Selecting Output Tray 28
- Face-up tray 29
- Envelopes 31
- Thick paper 33
- Transparencies 34
- Custom paper size 34
- Cancelling a Print Job 35
- Setting the Print Quality 36
- Using the Advanced setting 37
- Customizing print settings 37
- Toner Save mode 38
- Setting the Advanced Layout 39
- Modifying the print layout 40
- Resizing printouts 41
- Printing watermarks 42
- Printing headers and footers 43
- Printing with an overlay 44
- Printing an overlaid document 46
- Printing a overlaid document 48
- Sending the print job 52
- Using the Control Panel 53
- Control Panel Menus 55
- System Information Menu 57
- Tray Menu 57
- Emulation Menu 58
- Printing Menu 58
- Setup Menu 61
- Reset Menu 65
- Quick Print Job Menu 65
- Confidential Job Menu 66
- Parallel Menu 66
- USB Menu 67
- Network Menu 68
- AUX Menu 68
- PCL Menu 69
- PS3 Menu 71
- ESCP2 Menu 72
- I239X Menu 77
- Password Config Menu 79
- Installing Options 95
- Removing the Duplex Unit 101
- Installing the Stacker 102
- Removing the Stacker 104
- Memory Module 106
- Installing Options 109 109
- Removing a memory module 111
- Hard Disk Drive 112
- Installing Options 115 115
- Interface Card 118
- Removing an interface card 120
- Replacing Consumable Products 121
- Imaging Cartridge 122
- 1. Open cover A slowly 123
- Fuser Unit 126
- Chapter 6 132
- Cleaning the Printer 132
- Cleaning the pickup roller 133
- Transporting the Printer 136
- For long distances 137
- For short distances 138
- Troubleshooting 139
- Paper Jam A (Cover A) 140
- Paper Jam A B (Cover A or B) 143
- Troubleshooting 144 144
- 1. Open cover A 144
- Troubleshooting 146 146
- 6. Remove the Face-up tray 146
- Troubleshooting 150 150
- Paper Jam STK 153
- Troubleshooting 154 154
- 3. Close the Stacker cover 154
- Printing a Status Sheet 155
- Operational Problems 155
- Printout Problems 156
- Printout is garbled 157
- Print Quality Problems 158
- Toner smudges 159
- Troubleshooting 160 160
- Print quality decreased 161
- Memory Problems 162
- Paper Handling Problems 163
- Problems Using Options 163
- Correcting USB Problems 164
- Network Connection Problems 165
- Status and Error Messages 166
- Canceling Printing 166
- The printer does not print 167
- Troubleshooting 168 168
- Troubleshooting 169 169
- Troubleshooting 171 171
- Chapter 8 172
- Using the Printer Driver 172
- Printing a status sheet 173
- Making Extended Settings 173
- Making Optional Settings 173
- Using EPSON Status Monitor 174
- Detailed Status 177
- Replacement Parts Information 178
- Job Information 179
- Notice Settings 181
- Order Online 182
- Chapter 9 185
- System Requirements 185
- Selecting the printer 190
- For Mac OS X users 192
- Chapter 10 193
- About the PCL Mode 193
- For Windows Vista x64 194
- For Windows XP or 2000 194
- Updating the printer driver 196
- Technical Specifications 197
- Printable area 198
- Technical Specifications 199 199
- Environmental 200
- Mechanical 200
- Electrical 201
- Standard and approvals 201
- Interfaces 202
- Optional paper cassette unit 203
- Duplex Unit 204
- Memory modules 205
- Imaging cartridge 206
- Fuser unit 206
- Customer Support 207
- Help for Users in Singapore 208
- Help for Users in Thailand 209
- Help for Users in Vietnam 209
- Help for Users in Indonesia 209
- Help for Users in Hong Kong 210
- Help for Users in Malaysia 211
- Help for Users in India 212
- Index 214 214
- Index 215 215
- Index 216 216
- Index 217 217
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