Sharp AR-651 Wartungshandbuch

SHARP AR-P15 for the AR-651/810 series SERVICE GUIDE A guide for service technicians Part Number: 4502XXXX

4Checking connections Checking connections The most common causes of hardware problems are faulty or loose connections. First verify the following ex

5LEDs and jumpers LEDs and jumpers Activity indicators —Adjacent to the on-board RJ-45 connector, two green LEDs indicate network activity and link s

6Replacing AR-P15 components Replacing the AR-P15 motherboard When the AR-P15 motherboard needs to be replaced, use the following procedure. See Figu

7Replacing AR-P15 components Replacing or adding a DIMM Each DIMM (dual in-line memory module) is held in place by a lever at each end of its socket

8Restoring functionality after service Restoring functionality after service To complete any service procedures performed on the AR-P15, install the

9Using the Control Panel Using the Control Panel The LCD on the copier Control Panel is a touch panel display. You can use the copier Control Panel t

10Using the Control Panel Startup To power on the copier, use the power switch located on the top left side of the copier (see Figure F). At each po

11Using the Control Panel T O TAKE THE AR-P15 OFFLINE 1. Press the Printer/Network button on the Control Panel, and then touch the ON/OFF tab.2

12Using the Control PanelTO PUT THE AR-P15 ONLINE1. Press the Printer/Network button on the Control Panel, and then touch the ON/OFF tab.2. Touch the

13Using the Control PanelPrinting AR-P15 pagesThe Control Panel LCD allows you to print pages that are generated from the AR-P15. These pages include

14Using the Control PanelTO PRINT AR-P15 PAGES FROM THE CONTROL PANEL LCD1. Take the AR-P15 offline, as described on page 11.Touch the UTILITY tab on t

15Verifying connection to the networkVerifying connection to the networkThe AR-P15 provides twisted pair connectivity to an Ethernet network. This sec

16Verifying the parallel port connectionTO CONNECT A TWISTED PAIR CABLE TO THE AR-P15NOTE: Only category 5 shielded twisted pair (STP) network cable c

17Verifying the parallel port connectionTO CONNECT THE AR-P15 TO A PCNOTE: If the PC is for installing system software, make sure it meets the minimum

18System SoftwareSystem SoftwareThe AR-P15 is shipped with system software already installed in flash memory. You need to reinstall system software on

19System SoftwareInstalling System SoftwareTo install system software using the parallel port on the AR-P15, you need:•A PC with:•One of the followin

20System SoftwareTO INSTALL SYSTEM SOFTWARE1. Prepare to use the parallel port (see the procedure on page 19). 2. Insert the System Software CD into t

21System Software12. Configure AR-P15 settings.It is the network administrator’s responsibility to configure settings according to the network and user

22Using TopAccess to view and export the Setting CodeUsing TopAccess to view and export the Setting CodeThe Maintenance page of TopAccess enables you

23Using TopAccess to view and export the Setting CodeTO ACCESS THE URL FOR MAINTENANCE1. Launch the web browser. 2. In the Address bar, enter http://[

Copyright © 2002 Electronics For Imaging, Inc. All rights reserved. This publication is protected by copyright, and all rights are reserved. No part

24Using TopAccess to view and export the Setting CodeTO VIEW THE SETTING CODE1. Access the URL of the AR-P15 (see “To access the URL for Maintenance”

25Using TopAccess to view and export the Setting CodeTO EXPORT THE SETTING CODE AS AN XML FILE1. Access the URL of the AR-P15 (see “To access the URL

26SpecificationsSpecificationsThe AR-P15 has the following features:Hardware features• 500MHz Intel Pentium III CPU• 128MB memory, upgradable to 256MB•P

27The troubleshooting processThe following sections identify the source of common problems that may occur with the AR-P15 and suggests ways of correct

28Where problems occurWhere problems occurThe AR-P15 is a built-in print server for copiers, and it is generally part of a configuration like the one s

29Before you go to the customer siteBefore you go to the customer siteBefore you make a service call to a customer site, talk to the customer on the p

30Preliminary on-site checkoutPreliminary on-site checkoutYour goal in the preliminary on-site checkout is to eliminate obvious problems, such as loos

31Preliminary on-site checkoutTO CHECK INTERNAL CONNECTIONS1. Before you touch any parts inside the copier, wear an ESD grounding strap and follow sta

32Preliminary on-site checkoutChecking the networkPrinting problems may arise if the network hardware or software is not set up properly or does not m

33Preliminary on-site checkoutIf the printer does not printThe following table lists possible causes and solutions when the printer does not print.Pos

Remedies and Termination Unauthorized use, copying or disclosure of the Software, or any breach of this Agreement will result in automatic terminatio

34Preliminary on-site checkoutOther printing problemsThe following table lists other printing problems and possible solutions.Problem ActionAn image i

I-1Numerics10/100BaseT 15Aactivity indicators 5BBIOS 19CcablesCentronics (parallel port) 16checking 30CDSystem Software 18Centronicscable 16chassis 2c

Contents vOverview 1 Accessing the AR-P15 3 Checking connections 4 LEDs and jumpers 5 Replacing AR-P15 components 5Replacing the AR-P15 motherboard 6

1Overview Overview The Sharp AR-P15 Network Printer Board embeds computer connectivity and highly efficient PCL printing capacity into the Sharp AR-65

2OverviewF IGURE A AR-P15 exploded viewKey1. AR-P15 motherboard2. Connector to copier3. Key chip socket for PostScript option or HDD option (U800)4.

3Accessing the AR-P15 Accessing the AR-P15 In order to service the AR-P15, power off and unplug the copier, and then remove the AR-P15. See AR-P15 in