LASER PRINTER User's Guide MODEL: DX-B350PDX-B450P

2-2 User’s GuideComponentsGetting to Know Your PrinterThe maximum paper capacity with all options installed is 1800 sheets of 20 lb. (75 gsm) paper.Th

8-12 User’s GuideDuplex moduleAccessories4. Insert the right and left tabs at the bottom of the duplex module into the holes at the back of the printe

User’s Guide 8-13Duplex moduleAccessories2. Pull out the power cord from the power outlet and then the printer. 3. Loosen the screws at the both ends

8-14 User’s GuideOffset Catch TrayAccessories5. While holding up the duplex module, remove the right and left tabs of the duplex module from the holes

User’s Guide 8-15Offset Catch TrayAccessoriesInstalling/Uninstalling the Offset Catch TrayYou can install an optional Offset Catch Tray to this printe

8-16 User’s GuideOffset Catch TrayAccessories3. Lift up the second lever from the top left corner of the back of the printer. 4. Open the rear cover.

User’s Guide 8-17Offset Catch TrayAccessories6. Insert the right and left tabs of the Offset Catch Tray into the holes at the top of the printer (1) a

8-18 User’s GuideOffset Catch TrayAccessoriesUninstalling the Offset Catch Tray1. Switch off the power to the printer. 2. Pull out the power cord from

User’s Guide 8-19Offset Catch TrayAccessories4. Lift up the second lever (1) from the top left corner of the back of the printer to open the rear cove

8-20 User’s GuideMemory Expansion ModuleAccessoriesMemory Expansion Module1. Ensure that the printer power switch is set to the OFF <O> position

User’s Guide 8-21Hard Disk DriveAccessoriesHard Disk Drive1. Ensure that the printer power switch is set to the OFF <O> position.2. Disconnect t

User’s Guide 2-3ComponentsGetting to Know Your PrinterInternal Components1235445123No. Name Description1 Paper Stop Raise this when printing on paper

8-22 User’s GuideCompact Flash (CF) CardAccessories9. Connect the power cord to the wall outlet.Turn the printer power switch to the ON <I> posi

9-1Chapter 9: TroubleshootingThis chapter provides information to help you trouble shoot problems. It explains what to if the printer is not printing

9-2 User’s GuidePoor Print QualityTroubleshootingPoor Print QualityPaper Is Output Blank or All BlackPrintout Is Faded, Stained, Missing, Wrinkled, or

User’s Guide 9-3Poor Print QualityTroubleshootingBlack spots are printed. Is the correct type of paper used? Load the correct type of paper. Is the To

9-4 User’s GuidePoor Print QualityTroubleshootingShadows are printed around black filled areas.Are you using paper that has been left unwrapped for a

User’s Guide 9-5Poor Print QualityTroubleshootingImage is printed at an angle.Image is printed at an unexpected location.Are the paper tray guides set

9-6 User’s GuideNo PowerTroubleshootingNo PowerCannot PrintText is blurred. Is the paper damp? Replace with paper from a new ream.Is the correct type

User’s Guide 9-7Printing is Not ClearTroubleshootingPrinting is Not ClearPaper Incorrectly FedStatus Items to check ActionTransparencies are not print

9-8 User’s GuideNoiseTroubleshootingNoiseError and Warning MessagesYour printer’s Operator Panel provides you with information and troubleshooting hel

User’s Guide 9-9Error and Warning MessagesTroubleshootingError Messages The table below lists error messages, the possible causes of each error, and t

2-4 User’s GuideTurning the Printer On and OffGetting to Know Your PrinterTurning the Printer On and OffTurning the Printer On1. Press the power switc

9-10 User’s GuideError and Warning MessagesTroubleshootingROS Failure Call Service The ROS has failed. Turn the printer off, then turn it on. If the p

User’s Guide 9-11Error and Warning MessagesTroubleshootingJOBLIB Error 03 Press Start JobLibrary private mode datastream missing PIN.Ensure the PIN is

9-12 User’s GuideError and Warning MessagesTroubleshootingPrinting Job printing NoneNormal Printer OperationProcessing Data received NoneNormal Printe

10-1Chapter 10: Clearing Paper JamsWhen there is a paper jam, refer to the following procedures and follow the instructions.NOTE: Paper jams could be

10-2 User’s GuideAt the Paper TraysClearing Paper JamsAt the Paper Trays1. Pull the paper tray out of the printer.The paper tray must be pulled out co

User’s Guide 10-3At the Paper TraysClearing Paper Jams3. Remove any paper jammed inside the printer. NOTE: If the printer is installed with the two op

10-4 User’s GuideAt the Fuser UnitClearing Paper JamsAt the Fuser Unit1. Remove any paper from the Standard Output Tray. NOTE: If the duplex unit is i

User’s Guide 10-5At the Fuser UnitClearing Paper Jams4. Open the cover of the Fuser Unit and remove any jammed paper. If paper is torn, check for any

10-6 User’s GuideAt the Toner CartridgeClearing Paper Jams6. Open and close the top cover to clear the Jam message. At the Toner Cartridge1. Remove an

User’s Guide 10-7At the Toner CartridgeClearing Paper Jams3. Hold the Toner Cartridge by the grip and pull it out slowly. Then place it on a flat surf

User’s Guide 2-5Paper UsageGetting to Know Your PrinterPaper UsageThis section describes available paper sizes, paper types, recommended papers, unusa

10-8 User’s GuideAt the Duplex ModuleClearing Paper JamsNOTE: Do not touch any parts inside the printer. Ensure that the Toner Cartridge is correctly

User’s Guide 10-9At the Duplex ModuleClearing Paper Jams2. Open and close the top cover to clear the Jam message.Duplex at the interior of the top cov

10-10 User’s GuideAt the Offset Catch TrayClearing Paper Jams3. Close the top cover of the duplex module to clear the Jam message. At the Offset Catch

User’s Guide 10-11At the Offset Catch TrayClearing Paper Jams3. Close the Offset Catch Tray cover. 4. Lift up the second lever from the top left corne

10-12 User’s GuideAt the Offset Catch TrayClearing Paper Jams6. Close the rear cover to clear the Jam message.

11-1Chapter 11: Windows UtilitiesA variety of Windows utilities are available with your printer. During installation, you can choose to install any of

11-2 User’s GuideStatus Monitor UtilityWindows UtilitiesStatus Monitor UtilityThe printer Status Monitor utility runs on the Windows XP, Win2K, or Vis

User’s Guide 11-3PCL5 Tray Mapping UtilityWindows UtilitiesTo use the program:1. Select the target printer. The printer must be installed on a Windows

11-4 User’s GuideDirect PDF UtilityWindows UtilitiesDirect PDF UtilityThe printer’s Direct PDF Utility allows you to send a Version 1.3 PDF file direc

IndexI-1SymbolsSNMP Alerts 7-6Numerics2-Sided Printing 4-9AA4 2-5A5 2-5A6 2-5About 1-1Access panel 2-1Accessing the Driver 4-6Accessories 8-1acid pape

2-6 User’s GuidePaper UsageGetting to Know Your PrinterCustom SizesIn addition to the standard sizes of paper you can use, you can also print on custo

I-2 User’s GuideDHCP 6-5, 7-1Direct PDF Utility 11-4Disk 3-17Display 3-1Display Area 6-2Display Language 3-15, 6-3, 6-4DL 2-5DNS 6-5DNS Settings 6-4Dr

User’s Guide I-3JJam Recovery 3-16, 6-4Jams 10-1Job Accounting 4-19, 6-4Job Accounting Menu 3-5Job Handling 4-21Job Handling tab 4-7, 4-19Job Library

I-4 User’s GuideOffset Catch Tray Rear Cover 2-2Offset from GMT 3-17On 2-4Operator Panel 2-1, 3-1Operator Panel MenusDefined 3-5Navigate 3-3Optional D

User’s Guide I-5Protocols 7-1PS Menu 3-13PSERVER 6-5pulp paper 2-11QQuality 4-17Quality Menu 3-16RRAM Buffer Clear 6-5Rear Cover 2-2Rear view 2-2Reboo

I-6 User’s GuideTray 3 2-1Tray 4 2-1Tray Controls 6-4Tray Linking 3-7, 6-4Tray Module 2-1, 8-2Tray Settings 4-13Treated colored paper 2-11Troubleshoot

PRINTED IN CHINA2008H KS1TINSExxxxFCZZSHARP ELECTRONICS CORPORATION1 Sharp Plaza, Mahwah, New Jersey 07495-1163.www.sharpusa.comSHARP ELECTRONICS OF C

User’s Guide 2-7Paper UsageGetting to Know Your PrinterYou should set your printer Media Type to Thick1 or any of the other paper types that use Thick

2-8 User’s GuidePaper UsageGetting to Know Your Printer8. In the printer driver or the computer application program, select Transparency as the paper

User’s Guide 2-9Paper UsageGetting to Know Your PrinterAvailable PaperThe following table describes common brands of paper and other media that are su

2-10 User’s GuidePaper UsageGetting to Know Your Printer3M Transparency(CG3300) A4 Transparency A4 CG3300 A4PostcardXerox Postcard Premier TCF160 CUT

User’s Guide 2-11Loading PaperGetting to Know Your PrinterUnusable PaperUsing the following types of paper might cause paper jams, malfunctions or dam

2-12 User’s GuideLoading PaperGetting to Know Your Printer2. Remove the lid. 3. If the base plate of the paper tray is raised, push it down. 4. Squeez

User’s Guide 2-13Loading PaperGetting to Know Your Printer5. Squeeze the right width guide and slide it to the desired paper size. 6. Fan the paper we

2-14 User’s GuideLoading PaperGetting to Know Your Printer8. Replace the lid of the paper tray and firmly close the lid. 9. Firmly insert the tray in

User’s Guide 2-15Replacing the Toner CartridgeGetting to Know Your Printer4. Grasp the front of the paper tray and extend it until the right and left

2-16 User’s GuideReplacing the Toner CartridgeGetting to Know Your Printer1. Open the top cover and remove the empty Toner Cartridge. 2. Take the Tone

User’s Guide 2-17Power Save ModeGetting to Know Your Printer4. Hold the Toner Cartridge by the grip and insert it into the slot inside the printer. 5.

2-18 User’s GuideUnderstanding Printing OptionsGetting to Know Your Printer

3-1Chapter 3: Operator PanelOperator Panel FeaturesThe Operator Panel is located on the front of the printer. It contains the display, indicators, and

3-2 User’s GuideOperator Panel FeaturesOperator PanelLED IndicatorsThe LED indicators indicate printer status. The table below explains the LED indica

User’s Guide 3-3Operator Panel FeaturesOperator PanelNavigating the Operator Panel MenusWhen you press the MENU button on the Operator Panel, you ente

TOC-1Contents1 Introduction... 1-1Conventio

3-4 User’s GuidePrinting a Configuration SummaryOperator Panel1. Pressing the MENU button on the Operator Panel enters the printer’s menu. The first l

User’s Guide 3-5Operator Panel MenusOperator PanelOperator Panel MenusThe tables below describe the items available in the Operator Panel. Each item i

3-6 User’s GuideOperator Panel MenusOperator PanelPaper MenuThe Paper menu provides a variety of options for paper type selection as well as paper inp

User’s Guide 3-7Operator Panel MenusOperator Panel Media Type Plain TransparencyPre-PunchedLetter HeadColorPre-PrintedBondLabelsCard StockPos

3-8 User’s GuideOperator Panel MenusOperator PanelInterface MenuThe Interface menu provides a variety of options for port setup and network configurat

User’s Guide 3-9Operator Panel MenusOperator Panel Delay Out Close On/Off Off When ON, the printer will wait until the job is completely printed a

3-10 User’s GuideOperator Panel MenusOperator Panel RTS On1/Off1 On/Off Off If On, the RTS signal will reflect the Online/Offline status. RTS

User’s Guide 3-11Operator Panel MenusOperator Panel Network Address <hex display of MAC address>NA Displays MAC address of network interface

3-12 User’s GuideOperator Panel MenusOperator Panel Binary PS On/Off On When On, the feature allows all binary codes to be processed by the PostSc

User’s Guide 3-13Operator Panel MenusOperator PanelPS MenuThe PS menu allows you to Print PS Errors. Items available in this menu are described belowP

TOC-2 User’s Guide4 Windows Operations ...4-1Installing PC

3-14 User’s GuideOperator Panel MenusOperator PanelPitch 0.08 - 100.00 10.00 Change the default pitch of text.Symbol Set All available symbol sets10U:

User’s Guide 3-15Operator Panel MenusOperator PanelSystem MenuThe System menu allows you to specify system-level operation of the printer during norma

3-16 User’s GuideOperator Panel MenusOperator PanelQuality MenuThe Quality Menu allows you set image quality options. Items available in this menu are

User’s Guide 3-17Operator Panel MenusOperator PanelFLASH/Disk/CF MenuFor each installed drive: FLASH, Disk, CF the following menu items are available.

3-18 User’s GuideOperator Panel MenusOperator PanelStatus InformationStatus information is printed on the Configuration Summary.Changes to some config

User’s Guide 3-19Operator Panel MenusOperator Panel mDNS SVC Name data entry Model Name plus last 7 digits of MAC (Network) address Current Zo

3-20 User’s GuideOperator Panel MenusOperator PanelUnderstanding Page CountersPage Counters are included in Status information.Counter Type Definition

4-1Chapter 4: Windows OperationsThis chapter describes features of the Windows Driver. The driver allows you set default settings for all print jobs a

4-2 User’s GuideSetting Default ValuesWindows Operations10. Click Browse… and navigate to:<CD drive>\Drivers\<Language>\<Platform>\&

User’s Guide 4-3Setting Default ValuesWindows OperationsThe Printer’s configuration window appears.The driver can automatically recognize all the inst

User’s Guide TOC-3Protocols ...

4-4 User’s GuidePrinting a Test PageWindows Operations3. On the General Tab, click Printing PreferencesThe Printing Preferences window appears.4. Any

User’s Guide 4-5Cancelling PrintingWindows OperationsCancelling PrintingTo cancel printing, you can either cancel the print job at the printer or at t

4-6 User’s GuideAccessing the Driver from an ApplicationWindows OperationsAccessing the Driver from an ApplicationTo make changes that apply to docume

User’s Guide 4-7Navigating the Printer Properties WindowWindows OperationsNavigating the Printer Properties WindowThe driver screens are divided in to

4-8 User’s GuideMain TabWindows OperationsMain TabSelecting Number of CopiesYou can select the number of copies to print via your Printer Properties.

User’s Guide 4-9Main TabWindows OperationsCollating CopiesWhen printing multiple copies of a job, the output can be automatically collated. When copie

4-10 User’s GuideMain TabWindows OperationsTo print on both sides of the paper from your Printer Properties:1. Select the Main tab within your Printer

User’s Guide 4-11Main TabWindows Operations1. Select the Main tab within your Printer Properties.2. Select the PosterPrint Document Style.3. Click Opt

4-12 User’s GuideMain TabWindows OperationsMultiple Pages to Single Sheet (N-up)You can print multiple pages on a single sheet when printing a multi-p

User’s Guide 4-13Paper TabWindows OperationsJob OffsetThe Offset Catch Tray can place sheets in alternate positions to separate one print job from ano

TOC-4 User’s GuideDuplex at the paper exit ...

4-14 User’s GuidePaper TabWindows OperationsSelecting Paper SizeYou can select from a list of standard paper sizes. Available sizes are defined in “Pa

User’s Guide 4-15Paper TabWindows OperationsZoom SettingsYou can scale any page image to fit the paper size being used. Zoom settings are unavailable

4-16 User’s GuidePaper TabWindows Operations“Load Paper” or“Load Paper TrayX” “X” is the tray number where the paper should be loaded.If

User’s Guide 4-17Advanced TabWindows OperationsManual FeedTray 1 can be used for manual feed. You must also set your Printer Properties for manual fee

4-18 User’s GuideAdvanced TabWindows OperationsTo create an overlay:1. Access your printer’s properties from your application.2. Select the Advanced t

User’s Guide 4-19Job Handling TabWindows Operations3. Click the Font Substitution button.4. Select the desired TrueType Download Type.5. Check Font Su

4-20 User’s GuideJob Handling TabWindows OperationsConfigure this feature using your Printer Properties. It is enabled at the Operator Panel or EWS.To

User’s Guide 4-21Watermark TabWindows OperationsTo set retention options:1. Select the Job Handling tab within your Printer Properties.2. Click the Re

4-22 User’s GuideWatermark TabWindows OperationsThe text is shown centered on the page.5. Use the sliders to change the size, position, and angle of t

5-1Chapter 5: Macintosh OperationsInstalling the DriverThe Mac driver is installed by installing the PPD for the desired printer. The PPD is located o

1-1Chapter 1: IntroductionThank you for selecting the DX-B350P/B450P Laser printer. The DX-B350P prints 35 ppm on Letter paper and 34 ppm on A4 paper.

5-2 User’s GuideInstalling the DriverMacintosh Operations2. Select Print & Fax from the Hardware menu.3. Click + to add the printer.4. Enter a nam

User’s Guide 5-3Accessing the DriverMacintosh Operations6. Select Other from the Print Using pulldown.A browse window is displayed.7. Browse to the CD

5-4 User’s GuideNavigating the DriverMacintosh OperationsNavigating the DriverDriver features and presentation may vary by Mac operating system. In ge

User’s Guide 5-5Navigating the DriverMacintosh Operations.Navigation Level 1 Navigation Level 2 Navigation Level 3 Description and Available ItemsAlwa

5-6 User’s GuideNavigating the DriverMacintosh OperationsScale down only Prints smaller page sizes on the current page size. Checked by default. .Page

User’s Guide 5-7Navigating the DriverMacintosh OperationsTray Switching Checked by defaultJam Recovery Checked by defaultNavigation Level 1 Navigation

5-8 User’s GuideNavigating the DriverMacintosh Operations

6-1Chapter 6: Embedded Web ServerThis printer comes with an Embedded Web Server (EWS). The EWS resides in the printer and requires no installation. Th

6-2 User’s GuideNavigating the EWSEmbedded Web ServerNavigating the EWSThe EWS interface consists of a left-navigation area and a display area. Use th

User’s Guide 6-3Navigating the EWSEmbedded Web ServerThe following table defines the structure of the EWS. Some EWS functions require an Administrator

1-2 User’s GuideSafety NotesIntroductionSafety NotesFor your own safety, please read these carefully before using the machine.• Do not place the machi

6-4 User’s GuideNavigating the EWSEmbedded Web ServerFile Management User Flash Directory of files in User Flash EWS only FeatureView the files locate

User’s Guide 6-5Navigating the EWSEmbedded Web ServerNetwork Settings Protocol Settings TAB: TCP/IPTCP/IP: TCP/IP, DHCP, IPv6, IP Address, Subnet Mask

6-6 User’s GuideNavigating the EWSEmbedded Web Server

7-1Chapter 7: NetworkingThe DX-B350P/B450P is a fast network capable printer and supports an Ethernet 10/100 Base-Tx network connection. ProtocolsThe

7-2 User’s GuideConfiguring the DriverNetworkingSetting the Network Configuration ManuallyYou can make changes to the printer’s default network config

User’s Guide 7-3Printer Network ConfigurationNetworkingPrinter Network ConfigurationThe Operator Panel and the Embedded Web Server allow control of ma

7-4 User’s GuideNotificationsNetworkingNotificationsAutomatic notifications of printer unavailability during printing can be sent in the following way

User’s Guide 7-5IPv6 ImplementationNetworkingIPv6 ImplementationSpecificationsThe IPv6 implementation conforms to the following IETF documents:Operati

7-6 User’s GuideSNMPNetworkingIn an SNMP agent, parameters are arranged in a tree. SNMP uses an Object Identifier (OID) to specify the exact parameter

8-1Chapter 8: AccessoriesThe following optional accessories are available for this printer:1. Tray Module (A4/Letter, 550 Sheets) Tray 3, Tray 42. Dup

2-1Chapter 2: Getting to Know Your PrinterComponentsFront ViewNo. Name1Paper Stop2 Operator Panel3 Tray 1 - Capacity is 150 sheets 20 lb. (75 gsm) pap

8-2 User’s GuideTray module (A4/Letter, 550 sheets)AccessoriesTray module (A4/Letter, 550 sheets)NOTE: You can add up to two Tray Modules.NOTE: Tray M

User’s Guide 8-3Tray module (A4/Letter, 550 sheets)AccessoriesTray module (A4/Letter, 550 sheets)Installing the Tray Module1. Place the tray module to

8-4 User’s GuideTray module (A4/Letter, 550 sheets)Accessories2. Lift up the tray module to be installed at the top level by holding the parts as show

User’s Guide 8-5Tray module (A4/Letter, 550 sheets)Accessories5. Switch off the power to the printer. 6. Pull out the power cord from the power outlet

8-6 User’s GuideTray module (A4/Letter, 550 sheets)Accessories8. Pull the paper tray out of the printer. 9. Lift up the printer by holding the recesse

User’s Guide 8-7Tray module (A4/Letter, 550 sheets)Accessories11. Insert the fasteners provided into the 2 locations inside and 2 locations at the bac

8-8 User’s GuideTray module (A4/Letter, 550 sheets)Accessories3. Remove any paper in the Standard Output Tray (1) and return the Paper Stop to its ori

User’s Guide 8-9Tray module (A4/Letter, 550 sheets)Accessories6. Lift up the printer by holding the recessed areas as shown in the diagram and then re

8-10 User’s GuidePaper traysAccessoriesPaper traysPaper tray (A4/Letter, 550 sheets)This Tray Module is interchangeable with the standard Tray 2.Duple

User’s Guide 8-11Duplex moduleAccessoriesInstalling the Duplex Module1. Switch off the power of the printer. 2. Pull out the power cord from the power